IT Support in London for Growing Businesses
Managed IT support with a 15-minute initial response target, UK-based engineers and a fixed monthly fee — delivered from our office in Shoreditch. Speak to a real engineer today, not a ticket queue.
Everything Your London Office Needs, Under One Roof
Most businesses come to us for one problem — a slow helpdesk, a worrying security gap, a stalled cloud migration — and stay because one accountable team now runs all of it. These are the four services behind our managed IT support in London.
Cyber Security
24/7 threat monitoring from a SOC built on Microsoft Sentinel, with EDR/XDR protection across your devices. We harden Microsoft 365 and Azure, manage vulnerabilities and patching, and train London teams to spot phishing — all aligned with Cyber Essentials and NCSC guidance.
Explore Cyber SecurityCloud Solutions
Microsoft 365 and Azure migrations planned around pilots and rollback points, so your London office keeps working with near-zero downtime. We design Azure landing zones and keep cloud security and spend under control long after go-live.
Explore Cloud SolutionsIT Helpdesk
Remote and on-site support with a 15-minute initial response target and UK-based engineers. From password resets to full starter onboarding, issues are handled by people who know your setup — with helpdesk satisfaction above 95%.
Explore IT HelpdeskNetwork Management
Network design, implementation and 24/7 monitoring for London offices, plus managed Wi-Fi that keeps busy workspaces connected. Ask about a free network baseline review for your site.
Explore Network ManagementWhy London Businesses Choose AM Networking
London has no shortage of IT support companies. What sets a good one apart is simple: how fast they respond, how predictable the bill is, and whether they actually know the technology your business runs on. Here is how we answer all three.
Fixed monthly pricing
Support plans start at £99 per month, and yearly billing saves 17%. You know exactly what IT support costs before the month starts — no surprise invoices, no billable-hours meter running every time you call.
Microsoft-first expertise
We are a Microsoft Solutions Partner for Modern Work. Microsoft 365, Azure, Intune and Teams are the backbone of most London SMEs, and they are where our engineers spend their days.
A real London office
We work from 86-90 Paul Street in Shoreditch, minutes from Old Street and Liverpool Street stations. When a fix genuinely needs hands on hardware, an engineer can reach most central London offices quickly.
Rapid response, around the clock
A 15-minute initial response target during business hours, a 24/7 emergency support line for the moments that cannot wait, and proactive monitoring that flags problems before your team notices them.
Technology-agnostic partnerships
Microsoft-first does not mean Microsoft-only. We hold vendor partnerships across Google, AWS, Apple, Dell, Adobe, Duo, Pax8 and VMware, so we support the stack you actually run — not the one that suits us.
A proven track record
15+ years supporting growing businesses, a team with 60+ years of combined enterprise IT experience, and 91% of issues resolved at first contact.
Switching to Us is Easy
Moving IT provider feels risky, so we removed the risk. Three steps, no downtime, and nothing to untangle yourself.
Free IT audit
We review your current environment — devices, Microsoft 365 tenant, network, security posture and existing support contract — and give you a plain-English summary of what is working and what is at risk.
Tailored proposal
You get a fixed monthly price matched to your team and priorities, with plans from £99 per month. No vague day rates, no open-ended project fees — just a clear scope you can hold us to.
Zero-disruption onboarding
We handle the handover with your current provider, document your systems and switch monitoring and helpdesk over in the background. Your team keeps working; most people only notice that support got faster.
IT Support Across Central London
Our engineers work from 86-90 Paul Street in Shoreditch, on the edge of the City of London and a short walk from Old Street and Liverpool Street stations. That puts the Square Mile, Tech City and most of central London within easy reach for on-site visits, while remote-first triage means most issues are resolved at first contact — 91% of them — without anyone travelling at all. We also run a dedicated service for businesses in East London— including dedicated local support in Shoreditch & Old Street and Canary Wharf & Docklands— and support teams across Greater London.
- London
- East London
- Shoreditch
- City of London
- Canary Wharf
- Hackney
- Tower Hamlets
- Stratford
- Newham
- Old Street
- Liverpool Street
IT Support in London: Your Questions
The questions London businesses ask us most before signing up.
How much does IT support cost in London?
Our plans are fixed monthly fees: Basic Support is £99 per month, Professional is £299 per month (our most popular plan), and Enterprise is £599 per month and includes a 99.9% uptime SLA. Yearly billing saves 17%. The right plan depends on headcount and how critical IT is to your operations — the free audit tells us both.
How quickly do you respond?
We target a 15-minute initial response for new issues, and 96% of calls to our helpdesk are answered in under 15 seconds by an engineer, not a call-back queue. 91% of issues are resolved at first contact.
Do you provide on-site IT support in London?
Yes. Our engineers are based at our Shoreditch office on Paul Street, near Old Street and Liverpool Street stations, so on-site visits across central London are straightforward. We triage remotely first because it is faster for you: most issues are resolved at first contact — 91% of them — without waiting for anyone to travel.
Can you replace our current IT provider?
Yes — switching providers is something we have deliberately engineered to be painless. We start with a free IT audit, then run a zero-disruption handover: documentation, credentials, monitoring and helpdesk all move across in the background while your team keeps working.
Do you support Microsoft 365 and Azure?
Microsoft is our first specialism — we are a Microsoft Solutions Partner for Modern Work. We manage, secure and optimise Microsoft 365 and Azure environments daily, from tenant hardening to full Azure landing zone design and migration.
Do you work with small businesses?
Yes — our services are engineered for SMEs. The Basic plan starts at £99 per month, so a growing London business gets the same monitoring, helpdesk and security fundamentals as a larger firm, at a price that fits a small team.
Is support available out of hours?
Our office hours are Monday to Friday, 9AM to 5PM GMT, and we run a 24/7 emergency support line for urgent issues outside those hours. Monitoring never sleeps either — our systems watch your infrastructure around the clock and flag problems proactively.
Talk to an IT Support Team That Answers the Phone
96% of calls answered in under 15 seconds, Monday to Friday 9AM–5PM GMT — with a 24/7 emergency line when it really matters.